EBS Teams ยท For Scale
A one-on-one accountability coach for every person on your team.
EBS Teams is DrUna for your practice. Every person who works for you gets her own, with her five KRAs in front of her all week and a two-minute card to you on Friday. You open one screen on Monday and see the whole practice.
People do what you inspect, not what you expect.
KRAs are the North Star for all things team. We hire by them. We interview by them. We onboard by them. We lead by them. We run our meetings by them.
And they are the easiest thing in the practice not to do. Hard to write. Hard to get the team to own. Hard to track every week without you chasing. EBS Teams does the chasing. It is simple to do, and from this week it is simple to keep.
Her week
What a seat is
A seat is a team member's own DrUna, on her own phone, opened with her face or her fingerprint. Nothing to forget. Nothing to reset.
Monday.
A quote to start the week, and her KRAs, so she knows exactly what she is responsible for.
All week.
The five things she will report on Friday are in her hand. It changes what she does with her downtime, the questions she asks, the attention she brings to the meeting.
Friday.
Two minutes. Her numbers against her KRAs, a win if she has one, and one tap sends it to you. Choose a time, say 4:45, and the whole office does its cards together before it goes home.
Trainings.
Ten-minute videos: the welcome, KRA Mastery, Strategic Time Management, with more on the way. A short check at the end, a certificate she sends you. You never explain KRAs again.
Her DrUna is hers. What you see is what she hands you: her Friday card, her wins, her certificates.
Your week
What you see
The Team tab is one sheet. Every role, every KRA, every number, for the whole practice. Green at 80% of target. Red below. You see the trend, not a surprise. On Monday a summary reaches your phone: how many cards came in, who hit every KRA, who missed and for how many weeks running. One tap reminds anyone whose card is out.
Put the huddle page on the break-room screen. The quote, the wins your team shared, and the names of everyone who hit every KRA last week. The TV never shows a miss. The phone keeps those names for you and your manager.
Your office manager runs it. She sets up the roles, the KRAs, the reminders. A lead sees her own people. You read the sheet.
It is not designed to be work for you. It is designed to let the rest of the team function the way you do.
The first two weeks
Pick a role. Front desk, medical assistant, nurse, biller, virtual assistant, office manager. Each comes with a starter pack of KRAs you can take, edit, or replace with your own. Up to five per role. One line each. It fits on an index card.
For the first two weeks nothing is green or red. The cards come in and the numbers sit in grey. That is the baseline. From week three the targets count. A new hire gets her two baseline weeks too.
You built a practice. Now build one that runs on outcomes.
We do not delegate tasks. We delegate outcomes. This is how an outcome gets delegated to every person in the building, held every week, without you in the middle of it.
Nobody builds a healthcare system to ride on the back of one person. We build practices we can walk away from. Not because you have to. Because you have options.
Monday you open one screen and know. The meeting runs on numbers, not vibes. Your manager holds the numbers. Your profit per team member is where it needs to be. And the week you take off, the cards still come in.
You unlocking yourself did magic. Unlocking your office manager did magic. Now you are unlocking the whole team.
EBS Teams
Twenty seats. Our gift to Scale members.
Twenty people, in the office or remote. Your doctors too, if you choose to seat them. Past twenty, $2,000 a year covers your whole practice, at any size.
| Practice | Up to 20 people | Past 20 |
|---|---|---|
| EBS Scale | Included | $2,000 a year, any size |
| EBS Grow | $2,500 a year | $125 a person |
| PPPM | $2,500 a year | $125 a person |
| Outside EBS | $5,000 a year | $250 a person |
The beta is free. Every seat, at every size, through December 31. During the beta your practice can seat up to 40, free. Prices start January 1.
Set up your teamScale members only
Start this week
Bring your second in command so you do not have to do it. You become the oversight.
Questions
Can my doctors have a seat?
Your choice. Start with support staff if you like, and add clinicians when it fits how they work.
Do virtual staff count?
Yes. A person is a person, in the office or remote.
What if someone leaves?
Remove her from the practice. Her seat is free for the next hire, and her certificates stay hers.
What if we have more than twenty people?
$2,000 a year covers everyone, at any size.
What does the team see of each other?
Each person sees her own KRAs and her own card. Your manager and you see the practice. A lead sees her own people.
What does EntreMD see?
Roles, KRAs, and Friday cards, so we can report totals across the school. Never a patient's name. Nothing from a team member's own DrUna.
Not in 2027. This week.
Twenty seats are already yours. Your office manager can have the practice set up before Friday's cards.
Set up your teamScale members only
